Frequently Asked Questions
____ Are PocketPods safe?
PocketPod are made of aerospace aluminium. Each structure has passed strict structural safety certifications. It can resist earthquakes, and severe typhoons. Depending on care and maintenance, this material can last for many decades.
____ What materials are used for the wall?
The exterior material is aerospace aluminium with a fluorocarbon treatment to prevent corrosion. The aluminium plate is affixed with rubber-plastic sound insulating cotton and a foam layer in the middle. Both soundproofing and insulation are excellent.
____ Do all the models have electrical and plumbing wiring and connection?
Yes, all models have electrical and plumbing, wiring and connections. The unit will meet most local requirements. Please be sure to check with your local permitting authorities to confirm.
____ How long is the warranty period?
All PocketPod products have a 6-year warranty on the main structure, with electrical components covered according to the supplier, and a 1-year warranty on other parts.
____ Can I drill into a Neo Units for customization?
We strongly advise against doing so, as the construction is made in a one-piece frame. Altering it might compromise the structural integrity of the units, leading to safety concerns. Such modifications will void our warranty, and we will not be responsible for any resulting damage or losses.
____ Do you provide service for permitting?
Unfortunately, due to various jurisdictions and codes, we are unable to provide a universal solution for specific permitting. Thus, the permit process is the customer’s responsibility within their local jurisdiction.
Fortunately, the Luxe series does not require any permits in most areas of Australia as it is less then 10 square meters, so we highly recommend purchasing Luxe series products as there are no permit requred to build it.